Got questions, feedback, or just want to share a tail-wagging story? Our team at Incentives is all ears. Reach out to us anytime, and we'll ensure you and your furry friend get the support and attention you deserve.

Incentives

Get the answers you need from Incentives Pets by visiting our Help Center. 

From detailed product guides on our allergy-friendly, freeze-dried treats to feeding tips and more, find everything to keep your furry friend happy and healthy. Dive in now for a better pet parenting experience!

Incentives Pets Help Center

What shipping options are available for Incentives treats?

How quickly are orders processed?

Which countries do you ship to?

What if there's a delay in the delivery of my order?

How can I track my order?

What is your returns and exchanges policy?

How do I get in touch with customer support?

Is express shipping available for last-minute orders?

Can I speak directly to a customer service representative?

Can I change or cancel my order after it's been placed?

Shipping & Delivery

What goes into Incentives treats and food recipes?

Do your products contain preservatives?

Can Incentives treats replace my dog’s regular meals?

What size are Incentives treats, and can they be broken into smaller pieces?

How do you ensure the quality of your products through freeze drying?

Why should I choose Incentives treats for my pet?

Food & Treats

Navigate through our straightforward FAQs to learn all about Incentives' shipping practices, delivery times, and policies. We're committed to getting your treats to your doorstep swiftly and seamlessly.

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Food & Treats